Job Overview:

• Job Title – Business Development Manager
• Department – Express
• Location – Durban
• Reporting To – Sales Manager
• Job Type – Full Time and Permanent
• Salary – Market Related
• Industry – Logistics

Purpose:

To Develop New Business Revenue and growth through prospecting, qualifying and closing the deal.

Requirements:

Knowledge & Experience

• Matric or Senior Certification equivalent
• MS Office Suite (especially Excel)
• Minimum of 5 years Sales experience, preferably from the Logistics Industry

Skills

• Excellent client orientation
• Excellent negotiation skills
• The ability to generate sales leads and close deals
• Communication skills
• Time management skills
• Ability to work under pressure
• Target driven

Attributes

• Align performance for success: Focusing and guiding others guiding others in accomplishing work objectives
• Building customer loyalty: Effectively meeting customer needs and building productive customer relationships
• Customer Focus: Developing and sustaining productive customer relationships
• Communication: Clearly conveying information and ideas in a manner that engages the audience
• Follow up: Monitoring the results of assignments
• Initiating action: Taking prompt action to accomplish objectives
• Managing work (including time management): Effective managing one’s time and resources to ensure that work is completed efficiently

Training

• Induction
• Quality Training

Duties and Accountabilities:

Development of new business

• Focus on development of New Business Revenue growth through prospecting, qualifying and closing the deal
• Prepare tenders, reports, presentations, Approve rates for types of customers
• Generate and follow up on qualified leads in line with company specific requirements
• Analyse clients’ needs and propose various courier solutions accordingly and close the deal

Service Excellence

• Ensure continuous follow-up by the Sales Team on pending clients
• Manage and retain client relationships on all levels and provide a professional service including of after- sales service, client enquiries and regular follow ups

Sales and Targets and Administration

• Exceed sales objective of assigned targets by promoting and selling couriers services through professional sales targets
• Ensure consistent achievement of all relevant product/monthly targets
• Submit weekly call reports to the Commercial Manager, this will enable him to monitor your weekly activities
• Ensure the pipeline is up to date at all time
• Manage all relevant internal administrative processes
• Attend all meetings and submit weekly stats
• Ensure commission sheets are signed off by the Commercial Manager and submitted to HR

Product Knowledge

• Learn new products knowledge and acquire improved selling skills and communicate to the Sales Team
• Keep abreast of competition services and Markets

Communication

• Ensure effective and ongoing communication between the Sales Teams and supporting departments within the Company at all levels
• Respond and assist on all Sales department queries as communicated by the Sales Team
• Ensure effective communication with Commercial Manager and colleagues

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.